Salesforce Outage Today: Is Salesforce Down Right Now? Live Status
Salesforce is experiencing a widespread service disruption today, with users across the US and other regions reporting trouble accessing the website, mobile app, and login services. Here's what's confirmed so far, what's affected, and how to check your own instance.
Salesforce has confirmed a service disruption affecting core services that began September 16. As of this writing, there is no confirmed restoration time. Check Salesforce's official Trust status page at status.salesforce.com for the latest updates specific to your instance.
Yes, Salesforce is down for a significant number of users as of September 16. The company has confirmed a service disruption affecting core services, with reported issues spanning North America and Asia Pacific instances. Most user reports point to website access problems (69%), followed by app issues (16%) and login failures (15%). The disruption is drawing extra attention because it coincides with Salesforce's annual Dreamforce conference in San Francisco. No restoration time has been confirmed yet.
What's Actually Down?
According to Salesforce's own status reporting, the confirmed issues center on core service components in North America (including the USA892S instance) and two Asia Pacific instances (AP52 and AP53), among roughly a thousand other affected components. The rest of Salesforce's services are showing as operational. User-submitted reports skew heavily toward the website itself being difficult or impossible to access, with a smaller share reporting problems in the mobile app and during login specifically.
| Reported Issue | Share of Reports |
|---|---|
| Website access | 69% |
| Mobile app | 16% |
| Login | 15% |
Does This Have Anything to Do With Dreamforce?
The timing is notable: this outage lands during Salesforce's annual Dreamforce event in San Francisco, one of the company's biggest showcases of the year, which has understandably drawn extra attention to the disruption. There's no confirmed link between the event and the outage's cause - it may simply be an unfortunate coincidence of timing - but it's part of why this particular incident has generated more buzz than a typical service blip.
What To Do If You're Affected
If you're having trouble accessing Salesforce right now, a few things are worth checking. First, confirm it's a genuine service-side issue rather than a local problem by checking the official status page at status.salesforce.com, which lists incidents by instance and component. If you're on Chrome or Edge and experiencing freezing rather than an outright outage, Salesforce has previously recommended trying a different supported browser or rolling back from version 153 where your organization's device policies allow it. Because restoration can happen at different times for different instances and components, it's worth checking your specific instance status rather than assuming a fix applies everywhere at once.
Frequently Asked Questions
Is Salesforce down right now?
Yes, as of this writing - Salesforce has confirmed a service disruption affecting core services, with no restoration time given yet.
What is causing the Salesforce outage?
The cause hasn't been publicly confirmed. Salesforce is investigating and providing updates through its Trust Status system.
What's the most common problem being reported?
Website access, accounting for 69% of user reports, followed by app issues (16%) and login problems (15%).
Where can I check the official status?
Salesforce's official status page at status.salesforce.com, which breaks down incidents by specific instance and component.
Is this related to the Dreamforce conference?
No confirmed connection - the outage simply coincides with Salesforce's Dreamforce event taking place in San Francisco.